Before you start

Frequently asked questions

What business owners ask us before they start, with short answers and no fine print.

Online sign-up is for businesses in Mexico. In the US or with several locations? Ask for a quote

Your customers

Do my customers have to download an app?

No. They scan your QR with the camera and the card is saved to Apple Wallet (iPhone) or Google Wallet (Android), which already come on the phone. Name and phone are optional.

What if my customer has neither Apple Wallet nor Google Wallet?

The card lives in Apple Wallet or Google Wallet. There's no web-only version for now, so your customer needs one of the two.

Do my customers have to give me their details?

No. Name and phone are optional. If they leave their number, they can recover their card when they change phones.

What if my customer loses their card or changes phones?

The same page has «Lost your card?». If they left their number, they get it back with a message.

Price and billing

How much does it cost?

30 days free. After that, $500 pesos a month if you decide to stay. No credit card to start and no contract. One plan, everything included. See the price

What happens when the 30 days end?

Nothing is charged automatically. During your trial you can have up to 300 customers; on the plan, unlimited. If you want to stay, you turn on the plan in Billing. Once you subscribe, it's charged monthly to your credit or debit card until you cancel.

Can I leave whenever I want?

Yes. No contract. You cancel whenever you want from your dashboard, with no penalty.

Do you issue invoices?

We don't issue CFDI invoices yet.

Your business

How long does it take to set up?

It's one screen on your phone: your business name, your city, your WhatsApp, how many visits and what they earn. The rest, like your logo and color, you add later.

What if the internet goes down?

Your customer's card stays in their Wallet even without internet. To stamp, your phone does need a connection; your mobile data is enough. If the signal drops, the scanner tells you.

Can my employees stamp?

Yes. You add them under «Staff» and they scan from their phones.

Can I change the reward later?

Yes. In Program you tap «Edit» and the changes show up on your customers' cards.

Does it connect to my POS?

No. Repik works separately, from your phone. Your register and card terminal stay the same.

What if I have several locations or my business is in the US?

Online sign-up is for one business in Mexico. For several locations or a business in the United States, tell us about it and we'll send you a quote. Ask for a quote

Didn't find your question?

Write to us and we'll answer in English or Spanish.

contact@getrepik.com

Bring them back.

Your punch card, ready today. One screen from your phone: name, city, how many visits and what they earn.

30 days free, then $500 MXN a month. No credit card to start, no contract.